Many individuals who start using their very first web hosting account, or switch companies, often have queries with regards to how particular procedures are performed or confront problems when setting up various things such as emails, website settings, etc. That is the reason why, some web hosts have prepared documentation with the most standard questions and problems so as to help their clients get information quickly and easily. As a result, the client support team representatives can concentrate on actual issues that some customers may be encountering, since the solution for the smaller things will be available on the Internet and customers can easily deal with them without getting in touch with the client service staff. Having comprehensive documentation is quite important, especially for new clients with no prior experience, because the hosting service involves an enormous number of features and lots of people can get bewildered about what to do. A good knowledge base can both help you execute the things that you need and find out how the web hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

All Linux web hosting service that we’re offering come with an extensive knowledge base where you can find all you need to know about your hosting account. Irrespective of whether you wish to create a new database, to redirect a domain by means of an .htaccess config file or to set up an email account on your PC or cell phone, you can simply check our step-by-step help articles and all the information that you require will be there. When you open a specific section of your Hepsia Control Panel, you’ll see articles that are associated with the functions that can be accessed through it. In case you want to check the full article list and get familiar with all the features that Hepsia is offering, or simply to read generic info about the web hosting service, you can explore the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our absolute best to encompass any predicament that you may stumble upon, but in case you do not find the information that you are looking for, you can always get in touch with us, as our technicians are available 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated servers, will permit you to access the comprehensive online help documentation that we have compiled for you. The articles themselves feature general info about our services, educational guides about the different features that you can use, as well as troubleshooting instructions that can help you rectify common problems that you may come across. The topics that we’ve included cover basically everything, from elementary things such as how to host a brand new domain in your account, to more intricate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a particular Control Panel section will always be available in the right corner of the page that you’re on, whereas the entire article archive can be accessed through the all-encompassing Help section.