When your hosting supplier offers live chat support, you will be able to speak to a representative live and learn helpful info or get a problem resolved in a very timely manner. The advantage of using chat instead of calling to consult with a live person is that you will need only a computer with Internet connection, so that you will not pay any charges in case you are in a different state or country. What's more, it is simpler to copy and paste data like domains, usernames or error messages i.e. details that are sometimes hard to provide to the other side on the telephone. The real-time chat is also a quicker way to contact your website hosting company's support crew as compared to using a ticketing system. Last, but not least, in the event that some situation needs a bit more time to be resolved, you are able to do something else entirely while you wait for support on the live chat, therefore you will not lose time - something that's impossible if you're on the phone.

Live Chat Support in Web Hosting

As a part of the support services that we supply for all of our Linux web hosting service, you will find live chat support that is online 24/7, even on holidays. You can get in touch with us regardless if you already have an account or not, because we will assist you with nearly anything, ranging from giving you common info about our services if you aren't a customer yet and you are thinking about acquiring one of our plans, to assisting you with installing an email account in an e-mail client. Some problems are more technical and time-consuming, so you'll need to take advantage of the ticketing system that is incorporated into our Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is designed for all of our future and present clients. If you're looking for a new web hosting account, you'll be able to chat in real time to one of our representatives and receive more details about our semi-dedicated servers in order to choose the best package for your sites. In the event that you already own an account with us, we can support you in a very timely manner with billing, general and 1st level techmatters. Although sometimes you will need to open a ticket as there are things that cannot be resolved through a live chat, we will help you with numerous basic tasks, for example setting up an e-mail account in an e-mail client or forwarding one domain name to another. As a result, you'll take advantage of timely assistance and you'll save plenty of time.