1 hour ticket response
We are focused on offering a quick and adequate response to every client support ticket sent by a client. Our capable customer support engineers will review your situation and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average support ticket response time has proven to be 20 minutes.
An Exceptional Tech Support Service
We have a team of web hosting support engineers who are ready to answer all your queries anytime you are in need of support. The majority of our client support engineers have several years of experience in the Linux web hosting service industry, so you can constantly count on quick and elaborate answers to your requests.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how you can use a given feature, we have integrated a very intuitive Help Center section in our Web Control Panel. You can browse through an extensive selection of web hosting account management articles and website administration articles, have a gaze at the F.A.Q. database or check our how–to video tutorials.
