Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Warranty

  • Our technical assistance Department is on duty 24x7x365 to respond to all of your current help inquiries. Every single ticket you send to us shall be addressed within no more than 1 hour. If your situation calls for assistance from an admin, we are going to forward the ticket to the person on shift and will inform you that the situation will soon be resolved.

  • Top quality support service

  • Top–quality Technical Help And Support Service

  • We are on line for you around the clock to provide advices and client support and also to aid you with any issue that you may come across when controlling your virtual server. We will support you with all pre–configured apps, such as your Operating System, server management panel (based on the VPS type) and the Web Control Panel produced entirely by us.

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Control Panel that comes at zero cost with the virtual server, you’ll discover an insightful Help zone, which incorporates all you need to know about organizing your web–sites and software packages. We have incorporated a range of how–to articles and video guides that show the fundamental web site administration duties in an easy to comprehend manner.