Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is qualified to easily take care of all Linux web hosting service clients’ issues and information inquiries. Through our ticketing system, it is also possible to post your inquiry and a support team member will, no doubt go back to you within max 60 minutes. Realistically, practice has demonstrated that the regular resolution time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any question you possibly have involving our offerings. We have consultants working regularly to supply instructions when needed. You can utilize the ticketing system or drop a message at any time, or you can pick up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need assistance while working on your sites within the Control Panel, you are able to always click on the Help key and track down your concern in the set of articles or blog posts that will come up. We have as well turned the vast majority of articles into video clips. The listing of video tutorials will come up if you pick the Videos option available in the top right angle.